Fidelity Investments

I spoke with a broker here about my portfolio. She was very encouraging, intelligent, helpful. She asked all the right questions and answered all of mine.

What a joke!! Tried multiple times to speak to a customer representative, have waited on hold for as long as 40 minutes. After days of trying I called Charles Schwab just to see if i could speak...

Excessive call wait times. Miserable customer service. Numerous requests for paperwork already submitted. Ill-informed, or under-informed representatives. I simply cannot recommend Fidelity. A...

We dealt with a representative named Nicole who did a fantastic job. One of my parents has serious medical issues right now and Nicole was patient, kind, compassionate and knew exactly what needed...