Gabe V.
9/13/2019
I wanted to quickly share my experience because I see mostly negative reviews here. I've never had an issue with this branch, or Fidelity more broadly for 7+ years. Actually, over the years, I've...
Fidelity Investments
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(17)
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801 Boylston St
Boston, MA 02116
Visit a Fidelity Investor Center for a variety of financial planning, wealth management, retirement, investment, and brokerage services. Schedule a complimentary planning appointment online or by calling your local Investor Center. For service transactions, we encourage you to go digital by visiting our website or downloading the Fidelity Mobile app.
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Reviews
1.517 reviews
Christy I.
7/14/2025
Can't believe what a horrible experience I have had with Fidelity. I don't know if they use AI for their customer service representatives but the people I have spoken to are completely unfeeling...
Jess C.
2/20/2025
I submitted a request for Fidelity to send a wire from one of my accounts on 14 February 2025. As of 20 February 2025, they have not sent my wire nor will they give me an estimate of when they...
Lewis I.
6/27/2025
I completed the admin requirements in order to move money (EFT) from my bank to my Fidelity broker account. It took Fidelity's back office over a week to complete the protocols necessary for me...
Scott
6/3/2025
Just had the most frustrating and worst customer service experience with Fidelity investments. I have been trying to no avail to receive funds for my mom's estate account since January of this...
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