Philly Pretzel Factory

I was excited to see they had one of these locations in town. The pretzels were fresh, the staff was quick. They had a lot of different pretzel types for what you may be looking for. I was in and...

Ordered pretzel dogs over the phone and picked them up 15 minutes later (that is how long they told me it would be), Two hot dogs looked freshly made, two looked older and starting to change...

They're always out of product! Called at 5:42pm and they are out of hotdogs and sausage. This isn't the first time. They don't close till 7 pm according to the website.

Me & My Grandson just purchased my pretzels. The store was so clean & the pretzels are so fresh & delicious but the young lady that helped me, excelled in customer service. She had patience & was...

No complaints. I love the Philly Pretzel Factory, and was disappointed when the one near me went kaput. This one is kinda far (30min), but it's convenient when I'm in the area already. I've only...