Philly Pretzel Factory

I wanted to inform the Phoenixville/Montgomery County area that this location is by far the best in the business. My family and I visited this clean friendly and organized business and it...

Crowd please option is nice. I asked for individual wraps and I'd do it at home and was charged an extra $6.25! Dang, getting as much as possible from patrons! Not sure if standard or was I...

I paid $30 for 50 soft pretzels. Ordered them at 10 am. for 11:30 pick up. I was getting these for an elementary school teacher appreciation gift. When I arrived and got my pretzels, they were...

Preordered the day before for a 7:30 am pickup. When I got there I was told the ovens weren't on yet and could I come back around 8:30. No, I needed them for 7:30 and needed a refund. Why bother...

I work with a non profit organization and we use the Philly Pretzel Factory for pretzels for our events. Pretzels and always hot and fresh. The staff is always friendly and the customer service is...