west elm

west elm was founded back in the early '00s in San Francisco, and they offer great modern and chic-looking furniture, rugs, window coverings, bedding, light fixtures, pillows, mirrors, tabletop...

Sales representative was very rude and unhelpful. He had no knowledge of the products and became very angry and frustrated when I asked him basic questions like- which beds come in blue.

I walked in and a sales clerk said ..."welcome in" and that's all the communication that was had even though there were two sales clerks behind the counter speaking to each other. I looked at...

Stopped in at the Old Orchard store for an item I was interested in. The item was on display but it was on a very high display, so I could not really see the item. I asked one of the store...

$3k couch purchased in November 2020. ADDED BONUS: hours of phone calls to west elm for 5 months, limited and incorrect information, multiple delivery delays and a "customer service" number with a...