Tom K.
5/12/2020
This company, after a bit of trouble getting through for the initial service, has gone above and beyond. Friendly techs and better telephone support (from the first call trying to establish...
Upstream Network
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900 Commerce Dr
Oak Brook, IL 60523
Upstream Network is a pioneering broadband service provider specializing in custom internet solutions for multi-family communities, boasting the industry's first cloud-based smart network. With over 20 years of experience from its team of multi-family experts, Upstream delivers lightning-fast connections backed by a nationwide fiber backbone to enhance the living experience for residents.
Focused on concierge support and advanced service level commitments, Upstream aims to attract and retain quality residents by providing superior broadband internet services and streaming quality. Currently serving over 900 communities across several states, the company is dedicated to connecting communities from urban centers to coastal locales, continually expanding its reach.
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Reviews
1.013 reviews
Rajiv K.
12/20/2021
My internet hasn't worked properly since September. I've called the company countless times. They've tried replacing the hardware twice but still cannot find the issue. They keep saying I need to...
Aryan S.
5/18/2023
The absolute worst ISP I have ever encountered in my entire life: - Absolutely horrible internet uptime and connectivity. Spotty service, unexplained downtime - The worst customer service I've...
Tagliatelle C.
10/21/2022
This is a group of better than average technical employees being led by terrible management who have designed and executed a ridiculous systems approach we as customers and they as technical...
Sam S.
10/3/2020
Have been waiting for an hour for someone to pick up to set up service. No option for call back. No option to set up service on their website because their website doesn't work. Can't speak on...
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