Service is fast and cheap... but that only matters as long as the internet is working. For the last year the internet has gone down at least once every two weeks in my building for hours at a...

The internet is the absolute worst. I only have it because it comes free in my apartment but it BARELY works. I have to use my data for my phone and it's a blessing if I can stream anything on my...

Extremely rude and condescending customer service representatives. It's hit or miss with these people when you call. They treat customers like burdens. ZERO etiquette. They clearly hate working there.

I moved into my new apartment a week ago, and called supernova a few days later to inquire about installing cable. The cable from the previous tenant had been wound up in a ball and frayed, and...

It's just bad service all around when you call. The two techs who have come out to my apartment were very nice and knowledgable. The people answering the phone are incompetent, awkward and...