Bec H.
5/28/2016
The facilities are lovely here, but the services are sub-par. My grandmother had a mouse infestation in her apartment, but was given conflicting information for over a week about when an...
Brookdale Vernon Hills
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(11)
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145 N Milwaukee Ave
Vernon Hills, IL 60061
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey.
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Reviews
2.011 reviews
Barbara L.
10/2/2025
The new management is poor. They constantly lose staff. The food service is in disarray and many times run out of food. There are some many kind and caring staff.
Chris K.
8/21/2025
Hope it improved since January 2025 when several of the upper level mgmt left the facility. Staff morale and communication not very good Had to report multiple incidents to corporate. Someone did...
Hakung W.
11/20/2024
If you care about your loved ones, stay very far away from Brookdale. We've paid them over QUARTER OF A MILLION DOLLARS (about $300K) over the last 3 years in "memory care", and they are clearly...
Stacey B.
2/4/2025
Staff is awful. Rude front desk. Rude nursing supervisors. They continue to talk down to people. I would never put my family here.
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