Wow. T-Mobile is definitely not AT&T! From the first telephone call when I signed up for service, to the amazing customer service at the Cumberland Mall location my experience has been fabulous....
T-Mobile
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At this Cumberland Mall T-Mobile location I was glad to be served by a very good employee, Tim(Sales Rep# ****885). He earnestly listened to my need and very professionally, quickly took care of...
Awful experience at this location. I was returning equipment and they had me wait for 30 min while several employees just stood around. I ended up paying to have it shipped back through UPS...
Now, this is how customer service is supposed to be. After my dreadful experience at another location that took over two weeks to resolve the store's mistakes, I decided to give TM another chance...
Sean (Manager) in T-mobile store Cumberland Mall. Said they can't give out sim cards without activation because it's inventory. I've had several from stores without activation. Now he says "they...
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