Scott H.
1/11/2024
I appreciate the response, but the problems go back a couple of years. See the reviews as proof. When will customer service at this Pollo Tropical improve? Why the staff yelling at each other? Why...
Pollo Tropical
$
Open
(163)
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1454 Alton Rd
Miami Beach, FL 33139
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
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Reviews
2.0163 reviewsJames S.
10/18/2025
It is unfathomable, that a recurring customer of over 15 years is forced to wait over one hour just to get his food delivered, especially when the customer lives a mere 4 blocks away, just to...
Tamika J.
8/21/2023
Pollo Tropical never disappoints when I'm in Miami. The staff is always friendly and ready to help. I hear some of the locals say it's fake Cuban food, but it has great roasted chicken and black...
Genesis T.
7/7/2023
I go to Pollo Tropical if I'm craving for a tasty, marinated fire grilled chicken. You can order a whole grilled chicken, or order it with sides such as corn or corn tamale, white, brown or yellow...
Camilo V.
10/10/2024
It's crazy to review a drive thru, but I've never had a drive thru like this before. I'm from DC & we don't do fresh food and drive thrus. The fact that I can receive fresh grilled food in minutes...
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