
You don't know what customer service is until something goes wrong and someone steps into fix it. Randy knows exactly how to do that. I booked a 16' truck a couple days in advance. Even though I...
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You don't know what customer service is until something goes wrong and someone steps into fix it. Randy knows exactly how to do that. I booked a 16' truck a couple days in advance. Even though I...
You know, I should have known better. I read the reviews - very few of them were positive. I thought I would have a better experience (spoiler alert: I did not). Same basic story: I made the...
If I could give this company zero stars I would. We made a reservation for a 15 foot truck and a car tow trailer for our move to Florida. Two hours before we were scheduled to pick up our rental...
Terrible experience here. Admittedly, moving is stressful, so I may not have been in the best mind-state, but when we arrived at the location listed above--turns out--the place was abandoned....
Worst experience. The rate charged did not match what was contracted for on-line. Was told the $300 difference was a security deposit. When I asked why it did not show that, Budget Norwalk stated...
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