Thought Leadership Summits

CXAUTO is a summit series that has been dedicated to uniting Automakers and Dealerships for the past 20 years, providing a platform for them to discuss and implement exceptional customer experience strategies. With a focus on delivering seamless omnichannel shopping, buying, and aftercare experiences, CXAUTO aims to exceed the ever-increasing consumer expectations in today's competitive automotive industry. By embracing customer intelligence and intimacy, CXAUTO 2024 offers a program that leverages data-based care strategies, a customer-centric culture, and the latest technologies to strike a balance between customer retention and attracting new customers with innovative products and business models.

At CXAUTO, industry leaders and disruptors come together to meet the demand for personalized customer interactions, streamline the automotive retail experience, and create new products and services in a customer-first world. This summit series brings together senior executives responsible for marketing, CRM, branding, digital dealer management, customer service, media, and more, providing an intimate networking environment where insights, discussions, and easily implementable strategies are shared and debated. With a focus on transforming CX strategies and inspiring innovation, CXAUTO is the must-attend event for those looking to strategize and stay ahead in the automotive industry.

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