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CXAUTO is a summit series that has been dedicated to uniting Automakers and Dealerships for the past 20 years, providing a platform for them to discuss and implement exceptional customer experience strategies. With a focus on delivering seamless omnichannel shopping, buying, and aftercare experiences, CXAUTO aims to exceed the ever-increasing consumer expectations in today's competitive automotive industry. By embracing customer intelligence and intimacy, CXAUTO 2024 offers a program that leverages data-based care strategies, a customer-centric culture, and the latest technologies to strike a balance between customer retention and attracting new customers with innovative products and business models. At CXAUTO, industry leaders and disruptors come together to meet the demand for personalized customer interactions, streamline the automotive retail experience, and create new products and services in a customer-first world. This summit series brings together senior executives responsible for marketing, CRM, branding, digital dealer management, customer service, media, and more, providing an intimate networking environment where insights, discussions, and easily implementable strategies are shared and debated. With a focus on transforming CX strategies and inspiring innovation, CXAUTO is the must-attend event for those looking to strategize and stay ahead in the automotive industry.Generated from the website

BLCN Inc., based in Boulder, CO, is a team of seasoned management consultants specializing in integrating Lean concepts and organizational change management to tackle business challenges. Their structured methodology, known as Integrated Lean, emphasizes reducing cycle times and costs while enhancing efficiency and ownership within organizations. Focused on delivering high consulting value, BLCN partners with clients to facilitate knowledge transfer to internal teams. The firm is recognized for its commitment to simplicity and speed, maintaining a strong reputation with 75% of business coming from repeat clients. Generated from the website