west elm

Wanted to write a review for Tina at the Beverly West Elm. Tina was absolutely perfect to work with. My wife and I were displaced by the Eaton Fire, and with our home in ashes we've begun the...

Do NOT do it. Swindler type practices, rude and useless employees , untrained customer service department, and CHEAP quality of furniture. On my one and only try with this place, I ordered more...

Horrible customer service!! They refused to refund the shipping on two ottomans I bought because they said it was my problem that they didn't work in my house! I immediately returned them the same...

Look I don't know what crack I smoked when I bought these things - thinking they would be cute. On god I spent $60 on these 2 fake flowers, they showed up shriveled in a UPS package box looking...

I'm incredibly impressed with all the salespeople at this location. The general manager, in particular (Nery) goes above and beyond in helping you find the right item for your home. I've had the...