west elm

Thank you so much to Brandon and Sheila! I had such a positive experience at this location. I strolled in to browse with a friend because she was in the market for new dinnerware however, I ended...

Unfortunately we paid for the white glove delivery and all they did was drop off the chairs in a box and a table. I called their customer service and they said the white glove part only applied...

I recently had a disappointing experience with West Elm Santa Monica that left a lasting negative impression. After spending $2,000 at the Burbank location, I received a guilt-laden email from...

Service was horrible! I can see why they have the stars that they do. I will NEVER be back to this location. Always shopped at RH and Crate & Barrel but recently got into West Elm. Went to the...

I have never received such horrible customer service... they took money out of my account nine times... NINE TIMES. And not one time did anybody ever in customer service contact me via email or...