I went into T-Mobile to switch out my old phone for a warranty replacement. I dread these type of things because you never can be sure if all of your information will transfer over. Not to...
T-Mobile Experience Store
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T-Mobile Experience Store in Santa Monica, CA, is committed to providing customers with the best mobile network experience in the U.S., as recognized by Ookla Speedtest. The store offers a range of services including unlimited phone plans, device financing, and attractive trade-in promotions to facilitate seamless transitions for new and existing customers.
Additionally, T-Mobile provides various perks such as family plans, music and travel benefits, and scam call blocking, enhancing user satisfaction. The store's commitment to customer support and innovative offerings make it a prime destination for mobile connectivity solutions.
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Reviews
06/13/2025 Hoping to turn this Friday the 13th into a lucky one. I came to this location after stopping at two others with no luck. As soon as I walk in through the door, I see Cesar pop up to...
This place is far from a store with competent employees. Not one person in here wants to do their job or perform customer service. They insist that you download the T-Life app or they will not...
Scarlett was unbelievably helpful and made upgrading my phone the most pleasant experience. She's extremely well versed and educated in what she does and I am so happy I was paired with her for...
horrible customer service, provided me a screen protector that is on warranty. The store no longer carries it for my phone when I purchased it this year... when I called to complain a young man at...






