Renaldo was great helping me today unlike their corporate phone center where everyone seems to work on commission and contradict themselves and their own stores. I will definitely be visiting...
Verizon
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Adding more comments as I am getting more bills on a canceled service. An absolute nightmare! Since I cancelled my Verizon service, I have received several more bills. To dispute the charges, I...
This is more an indictment against VZ in general rather than this store. Here's the story: We (family account) get one new phone. During the course of this, the store representative offers us...
Avoid the Verizon store in Santa Monica. The staff are dishonest and treat customers poorly. Always insist on getting a receipt -- they're quick to add unnecessary charges. The manager seems to...
I came in to get a new phone because my current one was unusable. Luckily, I got paired with Waleed. Waleed is a legend. He is knowledgeable, friendly, kind, and truly cares about the customers....


