Shell Rapid Lube

My first time here and for a reason. While I typically prefer factory service, if I don't have the time to take one of my Fords in to the dealership, I look up a quick lube joint. Used to...

Can't complain. I've been coming here since i was 17 and that's over 20 years. They're reliable, don't try to sell you any services you don't need and are fast. They top all your fluids and check...

Got my oil changed, the workers were so friendly and quick especially with the long line. I forgot to ask for my fluids to be topped, so it didn't happen. My fault but in the past places have done...

The lady works there was so rude. How she talks is yelling basically. On top of that I was over charged $6. What is that for ? I go somewhere else next time. I could go back and ask her but I just...

Used to bring our fleet vehicles here but they never came back with the oil looking even remotely clean. I'm guessing they're skimming by not draining 100% of the oil out or not using new filters....