Very helpful ONCE you get ahold of a person. Our water usage doubled in our small condo building. Is someone's toilet leaking? The water department can pull up hourly usage. Noone is taking...
San Francisco Water Department
(22)
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I have been owed $300 from my security deposit for 3 months and have not gotten it back yet. I've tried calling, emailing, and submitting forms online and have not gotten through to anyone yet!!!...
This is insane. We are not able to log into the site to pay the bill. It gives a number to call to unlock our account. We remained on hold for over 4 hours one day. We called back every day for 1...
This is one example why San Francisco is ranked THE WORST RUN CITY in the US. I have set up my water services years ago for paperless and recurring automatic payment (SF is "green" and they brow...
Little wonder SF wins the worst run city in the country award every year. They skipped a bill, then billed a random $50, then sent me a bill with very little usage but a $260 service charge, with...
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