Marcone

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2600 N Main St
Walnut Creek, CA 94597

Marcone is a leading supplier of OEM repair parts and equipment, serving contractors, technicians, major retailers, and homeowners across North America for over 90 years. With a robust distribution network that includes 14 regional centers and over 140 branches, the company ships more than 5 million packages annually, ensuring same-day and next-day delivery to most areas in the United States.

Known for its commitment to customer service, Marcone handles over 1 million calls each year and supports more than 30,000 service providers, catering to the needs of 15 million homes and businesses. The company prides itself on utilizing best-in-class software and AI systems to enhance its operations and customer experience.

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Reviews

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2.520 reviews
Photo of Peggy N.
Peggy N.
5/21/2009

The bake element went out on my range - the same day as my mother's, and the day before my uncle (who was living with my parents) passed away. It's a cool story. I called Marcone and ordered...

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Andrea T.
3/5/2019

Zero customer service. In fact, you might get verbally assaulted by woman at front desk. Looking for simple gas stove filter and she was very unhelpful. Waited 10 min in line while she loudly...

John B.
12/9/2020

I have gone to Marcone a few times to get appliance parts and was always happy with the fellow at the counter who was either able to get me parts quickly or suggested a part that I might be able...

Ton K.
9/5/2019

WOW!!!! I just visited and the lady there behind the counter was very rude and impatient I asked one simple question and she made me feel very stupid She should not be employed by anyone A...

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Tim L.
9/24/2015

I ordered a part on September 9th. The charge was booked on my credit card on September 11th. After two weeks I wondered where it was. I called. They said that the part was not available. Yet:...

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