Williams-Sonoma

I had a wonderful experience at WS today. I wanted to return something and didn't have my receipt. Ugh. In steps Brenda. She was able to look up my purchase and processed a full refund. She was...

I tried to return or exchange an All Clad griddle I purchased here. The griddle which is a large rectangular shape. It had become warped and not flat. The store manager was of absolutely no help....

Unfortunately I cannot recommend this Williams Sonoma location at all. My fiancée and I are big fans of the San Francisco location, but the customer service here is drastically different. We...

I bought a set of two GreenPans (Tucci) in January; the non stick started sticking in February. I finally had some time to visit last month with my receipt. They won't take the return, saying they...

I purchased a Scarpato Panettone and was so disappointed, the quality of the product has changed dramatically this year instead of whole chestnuts that were once bountiful has now been reduced to...