MacSupport

History

My career as an Apple Technical Support Professional began just 4 years after selling my lighting and production business that I built for 25 years. Although these 2 fields may seem to be quite different, my beliefs about technology are at the center of both; that computers can be used to empower the individual. Additionally,in groups technology has the potential to increase productivity through collaboration. I currently hold Apple support certification for 10.4, 10.5 and 10.6 as well as being a member of the Apple Consultants Network.

Specialties

I love working with Macs and I love working with people. My focus in working with you is two fold; keeping your data safe and helping you to be more productive. Here's a partial listing of my services. Software and hardware troubleshooting On-site system maintenance and upgrades including RAM Hardware installation and troubleshooting Email setup & troubleshooting DSL and Cable modem configuration Mac OS X migration (switching and upgrading), training, and troubleshooting Office-wide Internet and email, contacts and calendar integration Network design and administration FTP Server setup and administration Data backup, and recovery procedures Virus, and security issues Cross-platform network integration Bluetooth and USB synchronization Keynote and Powerpoint presentations Database design and maintenance using FileMaker Pro Audio, JPEG and Quicktime integration Personal training for general computer skills as well as application specific needs