Apple Bay Street

I had a Genius Bar appointment to get my screen fixed because I have AppleCare. On my iPhone I had the opposite experience of what I went to the Berkeley location last week. At the Berkeley...

Terrible experience. Accused that my ATT passcode was wrong. It was not. The glitch was between Apple and ATT. Unprofessional and unhelpful. Never again.

I was having trouble with my apple mouse and contacted the chat on apple.com and they made an appointment for me later that morning and I found a parking at Bay Street, right across from the...

Honestly, I have always had a bit of an aversion to going in person to the Apple Stores because they are so frequently crowded and noisy. However, this time (and the last) - it was pretty mellow...

Happy to add to the recent positive reviews here. I've been here with everything from a dropped iPad to coffee incident work MacBook and the people who check-in and are at the Genius Bar always...