Apple Bay Street

I came into the store after losing an AirPod down a street grate (painful), then accidentally buying the wrong replacement online (more painful). I walked in thinking I could just exchange it......

I took my girlfriend to get her 2023 Macbook Pro screen replaced and this Apple technician named Tom was super condescending. He started questioning why she even has a laptop with so much storage,...

I was having trouble with my apple mouse and contacted the chat on apple.com and they made an appointment for me later that morning and I found a parking at Bay Street, right across from the...

Terrible experience. Accused that my ATT passcode was wrong. It was not. The glitch was between Apple and ATT. Unprofessional and unhelpful. Never again.

Honestly, I have always had a bit of an aversion to going in person to the Apple Stores because they are so frequently crowded and noisy. However, this time (and the last) - it was pretty mellow...