Chac

Chac, located in Mountain View, CA, was formerly known as Community Health Awareness Council. As a medical records custodian, Chac facilitated patient records requests and managed medical record custodianship. Effective July 1, 2024, Chac permanently closed its doors to patient care, transitioning its service area to Pacific Clinics.

For any future medical needs, patients were directed to contact Pacific Clinics directly. Meanwhile, patient files from Chac were transferred to Morgan Records Management, LLC, ensuring the safe and secure maintenance of records in compliance with confidentiality and security standards. Records were scheduled for retention for a minimum of seven years, with some kept for up to a decade, in adherence to state and federal regulations.

With a focus on maintaining the integrity of patient health records, Chac's transition marked a significant shift in service provision, emphasizing the importance of secure and accessible medical information management. By partnering with trusted entities like Morgan Records Management, Chac's legacy of safeguarding patient data continued beyond its closure to uphold the highest standards of records management.

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