Bank of America Mortgage

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200 E Franklin St Ste 200
Monterey, CA 93940
Welcome to Bank of America Home Loans in Monterey, CA. Contact our friendly staff for answers to your questions or to help you prequalify.

Reviews

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1.520 reviews
Photo of Rooroo R.
Rooroo R.
3/16/2021

Normally I go to the PG location because the people there are so friendly and caring. If you want rude customer service come to the Monterey location on Franklin. If you have even the simplest...

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Carrie P.
7/14/2022

Worst customer service. The staff does not care to help you or offer suggestions to solve your banking needs. You need an appointment (never the same day) to even get a cashiers check. Numerous...

Bayu M.
11/9/2022

My name is akhbar, last 2 weaks i went there to open my bank account without any prove residence, i used only passport and visa, but mr eduardo munoz declined my request for opening new account, i...

Bill D.
11/4/2022

This place should have a zero rating. Huge, huge bank & on a Friday afternoon, about 8-10 people in line, 3 windows but one window is for business clients only. Oh yeah, one very slow teller....

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Hans J.
10/9/2018

The staff at this branch has been scaled back so far that there are only one of two tellers forcing waits of over 20 minutes to see a human. Other employees are seen walking around, but none...

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