Leilani W.
9/14/2011
This review is specifically about Jennifer Phillips, a Senior Personal Banker in the Aptos branch of BofA. She's my "go-to person" and I wouldn't trade her for anything! If you're at BofA and...
Bank of America
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(17)
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783 Rio del Mar Blvd Ste 1
Aptos, CA 95003
Welcome to Bank of America in Aptos, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.517 reviews
Dan K.
10/4/2024
I have called the branch many times on different days and they never answer the phone. When you do come in it is hard to find someone to help you. No one is watching for customers who come in. And...
Joseph B.
5/13/2024
ATM automatically shreds non-bank of america atm cards. No signs on atm warning customers of this. Teller or manager inside said cards are automatically shredded. They refuse to put sign on atm...
Mike K.
1/21/2024
A banker helped me right away and was friendly, knowledgeable, and efficient. I needed to do business with a teller also, and she was great too.
Elizabeth S.
7/31/2023
Understand there have been reductions in terms of staffing at the banks as they have transitioned to online support. The staff who continue to work in person at the banks are probably stretched...
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