Augmented Engagement LLC

Global Technology Solutions (GTS) is a leading provider of contact center transformation services based in Upland, CA. With a focus on cloud-based systems, GTS guides clients through the process of upgrading their outdated call center technology, offering comprehensive training and support to ensure a smooth transition. Their expertise in customer experience (CX) design helps organizations improve their customer interactions, addressing issues such as legacy systems, agent motivation, and information transfer. GTS also specializes in AWS solutions, helping businesses unlock the full potential of their operations through cloud-led technologies. With a track record of successful migrations and impressive results, GTS has helped numerous organizations achieve significant returns on investment and improve their Net Promoter Scores. Their client testimonials highlight their ability to deliver tailored solutions, overcome obstacles, and provide ongoing support and maintenance. GTS's commitment to making the transition to modern call center tools as frictionless as possible sets them apart as a trusted partner in contact center transformation.Generated from the website

ITS Consulting Incorporated is a Claremont, CA-based technology and management consulting firm that specializes in providing high-quality IT services and software development. Established in 2011, the company is led by experienced consultants from Big Four firms and is recognized as a SBA Certified Small Disadvantaged Business and a VA Verified CVE Veteran Owned Business. The firm aims to help organizations achieve sustainable business value through its premier consulting services tailored for both public sector and commercial clients. ITS Consulting differentiates itself with its unique capabilities and a commitment to excellence in delivering management consulting and IT solutions. Generated from the website

Czarnck-Yster Consulting Group (CYCG) specializes in providing innovative and cost-effective ISO software and consulting services to various wholesale energy market participants, including Investor Owned Utilities, transmission owners, and load serving entities. Their flagship software, ISOSettlePro, offers tailored solutions that enhance operational management and decision support through a cohesive view of real-time operational intelligence. CYCG's ISOSettlePro is widely recognized in the industry, currently serving more California ISO Scheduling Coordinators than any other settlement software or service. The company prides itself on delivering some of the most intricate ISO Settlement Software available, offering a free one-month trial without obligations. Generated from the website