Global Technology Solutions

Global Technology Solutions (GTS) is a leading provider of contact center transformation services based in Upland, CA. With a focus on cloud-based systems, GTS guides clients through the process of upgrading their outdated call center technology, offering comprehensive training and support to ensure a smooth transition. Their expertise in customer experience (CX) design helps organizations improve their customer interactions, addressing issues such as legacy systems, agent motivation, and information transfer. GTS also specializes in AWS solutions, helping businesses unlock the full potential of their operations through cloud-led technologies.

With a track record of successful migrations and impressive results, GTS has helped numerous organizations achieve significant returns on investment and improve their Net Promoter Scores. Their client testimonials highlight their ability to deliver tailored solutions, overcome obstacles, and provide ongoing support and maintenance. GTS's commitment to making the transition to modern call center tools as frictionless as possible sets them apart as a trusted partner in contact center transformation.

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