Navy Federal Credit Union

I like this bank; a little more than the one closer to my home (there's only 2 NFCU's here in Yuma). For a few reasons: - The open floor plan. The other NFCU recently did a similar renovation but...

Great credit union. The staff treat you like a friend not a number like several banks and other businesses and credit unions have the tendency to do. My wife was a member of another credit union...

Website is often down and can't access online accounts when needed. Called and terrible customer service: told their system was also down due to the weather. Not a dependable bank.

They do not offer currency exchange in the US. I personally asked and was told that they do not offer currency exchange. Other than that great financial institute.

Great smiles and service but let me highlight Terry Jo's excellent service. She's exceptional and deserve all the praises and raise she can get.