Babytel Inc

Computer Talk Technology Inc, based in Montréal, QC, specializes in omnichannel contact center solutions designed to enhance customer experiences across various communication channels. Their flagship product, ice Contact Center, integrates business applications, artificial intelligence, and analytics to provide exceptional and personalized customer service. Their solutions are tailored to meet the diverse needs of organizations, offering tools to automate tasks, accelerate resolution times, and increase customer satisfaction. With a focus on omnichannel capabilities, Computer Talk enables customers to interact through their preferred channels while agents efficiently manage interactions on a unified platform. By leveraging powerful integrations with applications such as CRM and chatbots, Computer Talk helps organizations optimize technology investments, track performance through historical reporting and real-time monitoring, and address customer concerns promptly. Their modules, including chatbots, recording, and surveys, aim to improve customer experience and loyalty, ensuring contact centers run at peak performance to keep customers satisfied. Generated from the website content

Cimtel, located in Montreal-Ouest, QC, is a comprehensive provider of telecommunications and IT solutions, prioritizing technology and innovation to accelerate business growth. They specialize in VoIP telephony, managed networks, and personalized IT asset management services tailored for businesses of all sizes, from small startups to large corporations. With a focus on cost-effective communication and reliable global connectivity, Cimtel helps organizations enhance productivity while minimizing operational interruptions. Their dedicated team ensures that clients can concentrate on their core priorities by offering partial or complete management of IT infrastructure, ultimately improving customer experiences. Generated from the website