Hertz Rent A Car

FIVE STARS for LARRY at the counter. He comes to work early first thing in the morning, hit the ground running with several customers already in line waiting for him (disgruntled even) and he...

The customer service is absolutely horrid! The young girl at the desk couldn't answer the most basic questions, when I would ask one, she would say what do you expect me to do? Horrible customer...

Hertz in Rapid City, SD was terrible. Useless. Almost brand new Rental Truck broke down with transmission failure and stranded us 60 miles from Gillette, WY and from any other car. 5 hungry...

Had to rent a car due to the hail storm. The lady at the Hertz counter was condescending and misleading. Never again. I'll go without a car if need be.

I rented a rental from Denver to Gillette for 1 day (Saturday), I got to Gillette in about 5hrs, fueled and returned the rental. Nobody was at the counter as it was late in the evening. I filled...