west elm

I've only stopped in a couple of times, but boy do I wish I could win the lottery so my house could look like their store! It's nice to just wander around and look. All the while casually looking...

Overall, I love West Elm and it's always a pleasure experience imagining items in your home as you walk around here. I'm not sure who was the guy who helped our group out as we looked for...

While there are interesting items here, it seems hard to buy them. I came in to buy two rugs and a lamp. 20 minutes in, and not one of the 4 or 5 staff offered to help. They didn't approach the...

Bought a couch for our cottage. We use it 1-2 times per month. Just after 1 year, we noted one of the power actuators stopped working-we hadn't been to the cottage for 2 months. Because it had...

Worst customer service I've ever received. Purchased 5 dining room chairs and 4 counter stools (BOTH WHITE GLOVE DELIVERY). Chairs were delivered (without notice) and dropped off on my front...