Amazing customer service from Stephanie while my husband was in the store upgrading his phone and I was trying to do the same in Utah with a very unhelpful Verizon representative! She went above...
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Horrible customer service. Wait time was excessive and they had no sense of urgency to assist the customers. Would have been helpful if they would recommend doing all of the work online and just...
I went to the Verizon store to purchase a new phone for my son & add him to my existing phone plan. I waited my turn at the door to check in on Sat 3/25 & was informed it will be 1-1.5 hour wait...
Well thanks Verizon. Plenty of competition out there that would like to earn my very long standing business and relationship with Verizon. I asked you a simple question....three times and you...
Verizon between in the Hudson, Wi store and reps on line can not get their crap together and do what's being told to a customer! I was told by a customer service rep to bring my phones back to the...





