I walked in feeling frustrated & confused. I was greeted at the door by Rachel G who immediately put me at ease. My phone is nearly five years old & no longer rings. As of today. I didn't intend...
Verizon
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Soup worked with us on transferring information on 2 iPhones and an iPad. He was friendly and knowledgeable. The following day, he followed up with a phone call to see if we had any concerns.

Whoever I talked to on the phone was short and rude. Did not explain anything until I asked. I will not be coming back to this store.

Started having problems with my IPad's cellular access while visiting relatives in WI. Went to the Grafton Verizon Wireless's store to look into the situation. Charlie P. investigated the iPad's...
Sales people will promise you anything to make a sale and then corporate will decline. Typical bait and switch sale techniques --------- You want me to call customer service? I spent 45 minutes...