Drew B.
9/11/2022
Made an appointment over the phone (after terminating my cable modem / WiFi) to return the equipment. The operator recommended this option as she said it could get busy, but with an appointment I...
Spectrum
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(17)
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4058 Commonwealth Ave
Eau Claire, WI 54701
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 4058 Commonwealth Ave. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Eau Claire Spectrum store.You can also:- Find home Internet and business Internet services- Experience Xumo live TV streaming- Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google- Bring your own device and save when you switch to Spectrum Mobile- Pay your bill or get account information- Solve any service-related issues- Exchange, pick up, or return equipment
Reviews
1.517 reviewsAaron R.
9/21/2025
Terrible staffing. Waited over 45 minutes just to pick up a router I had already paid for online.
Nick C.
6/1/2024
I was on hold with Spectrum to cancel my service for over an hour and a half. This just further proves why I made the right decision to leave. Every facet of being a customer with them was sooo...
Kelly P.
3/19/2024
I've had Spectrum for over 5 years. I've had several issues with the reliability of the service and had the technician out a few times with little to no long term results. I decided to end my...
Alex D.
3/19/2025
Terribly inefficient customer service. Was there over an hour to simply pick up a modem I already paid for online.
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