I went there last year and had the most amazing customer service rep in Todd and I had two insurances and he worked it out so one would pay for my frames and the other one paid for the remainder...
Jocelyn L.
7/31/2025
(4)
I went there last year and had the most amazing customer service rep in Todd and I had two insurances and he worked it out so one would pay for my frames and the other one paid for the remainder...
It just never ends with Shopko!!! So my first complaint about the single verses Progressive lenses, I was contacted by someone and they did refund me $81. But then I get a letter in the mail...
I went to Shopco Optical for the 1st time. for the 1st time in my life, I could not see clearly out of my left, (Primary) eye for the entire exam. I use Mono-vision and my left is my reading eye....
The eye exam was done professionally and accurately. That would rate a 5 star, but it went downhill from there. Buying glasses should not be like buying a used car and a little upsell is expected...
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