Sheraton Madison Hotel

I stayed here on a business trip and with my points I was upgraded to a suite. The suites are located on a two private floors and only one elevator accesses my floor which is on the 8th floor....

The worst customer service I have ever experienced extremely unorganized. Will double charge you and not refund you.

I love Sheratons but this was definitely basic in comparison. Basic for a Sheraton is still pretty good in comparison to other hotels. These hotels are always kept up and clean. I got dinner at...

I can't get past the smell immediately as you enter the lobby . moldy stale hard to describe but really awful . We were very warmly greeted by Emilio , he couldn't have been more helpful .

I'm a Marriott titanium elite member and chose this Sheraton based on location and price. While the lobby is under construction, I didn't mind. The lobby was tidy and void of construction dust....