Master Spas

Called to see if they had a part we needed, and the person on the phone was so nice, even though they didn't have the part at the moment he told us we could get it at hardware store and only...

Worst customer service EVER! The return policy is non-existent and there is no room for error when ordering replacement parts. I would give this company 0 stars if I could.

We ordered this hot tub cover from master spa. When we put it on, it had huge rip from the manufacturer. They are not willing to give me one that is not damaged. They also told us that we damaged...

Dont buy from this site ,They send the wrong parts and dont stand behind the products

Needed to replace a sticker for my hot tub control panel. The sticker is $19 which is overpriced but I was willing to pay, but on top of that that want to charge $10 to ship it. $29 to replace a...