Master Spa Parts

Called to see if they had a part we needed, and the person on the phone was so nice, even though they didn't have the part at the moment he told us we could get it at hardware store and only...

I wish that I could give 0 for stars! Do not purchase from this store! We just purchased a master soa and I ordwered a replacement filter. I used their search engine and purchased a filter that...

I would love to give them less than one star. I purchased a hot tub cover from them. Turns out, they dont produce them, a third party does. The product was shipped out, but the freight company...

We ordered this hot tub cover from master spa. When we put it on, it had huge rip from the manufacturer. They are not willing to give me one that is not damaged. They also told us that we damaged...

Worst customer service EVER! The return policy is non-existent and there is no room for error when ordering replacement parts. I would give this company 0 stars if I could.