Cold Stone Creamery

Thank you for helping me make this gluten-free ice cream cake for my family. They did the cake, and I made the decorations :). My son and I have been coming here for regular ice cream dates...

Horrible customer service Employees acted like they didnt want to be there. Literally the guy working said "here" to our first order. Needless to say our group didnt order anything else....

Ice cream was half melted when I got it. I think they need to lower the cooler temperatures.

I can't can handle mistakes that you might not had control over or you just messed up especially if you own it and genuinely apologize. I ordered an ice cream cone and a small cup. After I drove...

As far as staff goes, Cold Stone is full of high schoolers who have not yet quite learned that customers can actually hear you when you're behind the counter, even after you're no longer serving...