
Thanks to the management team's quick referral on the same day that I called, I got to connect with Ken P., the Director of Engineering. He is an efficient and effective impromptu problem solver!...
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Thanks to the management team's quick referral on the same day that I called, I got to connect with Ken P., the Director of Engineering. He is an efficient and effective impromptu problem solver!...
Buyer Beware of their hot water tanks. I bought one of their hot water tanks on 3/28.25 installed it that following day Saturday. By April 6th 2025 we had no hot water. I called and the woman...
Totally pleased and impressed. Thank you... We were about five to six years into the 12 year warranty on our Kenmore water heater and all of a sudden we can't re-light the pilot light. Called...
I had misfortune of having my third AO Smith water installed in the last 4 1/2 years. The first two leaked I got new units from AO Smith. However, I had to pay for two additional installations and...
A.O. Smith is a despicable company with horrible customer service and incompetent employees. I have spoken with multiple associates in the last week as a result of my 2 year old water heater going...
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