Optimum-Buckhannon

I had a very bad experience calling customer service, not being able to communicate well with the agent. I saw there was an office to go to near me. Went in and was very impressed with the way I...

I have been trying to get my internet working for over 3 1/2 years. The customer service is horrible, to say the least. I hate to try and call for service because most of the service reps are...

One of the worst companies I've ever dealt with . Lack of customer service or follow through on appointments they initiate . I went two weeks with no internet until I got a new company . I'm...

This is the worst customer service to try and deal with. You can't tell what the people are saying for one thing. They have no idea of the packages they offer if you are changing them. I changed...

Another ISP that thinks setting up overage charges or CAPS to the intelligent consumer is a good thing. I would rather go back to unlimited dial up internet before I would pay for their bloated...