Janelle O.
3/15/2023
I had a very bad experience calling customer service, not being able to communicate well with the agent. I saw there was an office to go to near me. Went in and was very impressed with the way I...
Optimum
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68 5th St
Buckhannon, WV 26201
At Optimum Buckhannon, WV, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on America’s largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimum’s products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Buckhannon, WV.
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Reviews
1.58 reviewsMarty M.
3/3/2025
I have been trying to get my internet working for over 3 1/2 years. The customer service is horrible, to say the least. I hate to try and call for service because most of the service reps are...
Darren S.
3/9/2022
One of the worst companies I've ever dealt with . Lack of customer service or follow through on appointments they initiate . I went two weeks with no internet until I got a new company . I'm...
Brenda S.
5/17/2022
This is the worst customer service to try and deal with. You can't tell what the people are saying for one thing. They have no idea of the packages they offer if you are changing them. I changed...
Lisa T.
5/24/2021
Cannot get in touch with a real person to report an outage and request adjustment to my bill. FCC regulations are not being adhered to. The office was taken out of my town and also the town...
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