Infocision

InfoCision, based in Mount Clare, WV, is a leader in customer service and contact center solutions with over 40 years of experience, operating in 30 states across the US, Puerto Rico, Mexico, and the Philippines. With a remarkable 90% agent retention rate, the company is dedicated to delivering superior service across various industries, including consumer services, business-to-business relations, and fundraising efforts.

Offering flexible, scalable, and customized call center support, InfoCision leverages multi-channel capabilities to enhance client interactions through inbound and outbound sales, lead generation, and customer service care. As a certified Woman-Owned Business Enterprise, the company partners with top brands and organizations, providing award-winning services designed to meet unique program goals and bolster customer loyalty.

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