Global Contact Services LLC

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Website
2200 Main St
Wheeling, WV 26003
+1 (304) 232-7181
http://gcsagents.com

Global Contact Services LLC, based in Wheeling, WV, is a leader in call center outsourcing, specializing in providing customized customer service solutions with a focus on flexibility and scalability. With a proven track record, GCS employs domestic agents to ensure 24/7 coverage and real-time reporting, prioritizing both customer satisfaction and operational efficiency.

During the pandemic, GCS demonstrated its commitment by seamlessly transitioning a significant portion of its workforce to remote operations while exceeding service level agreements. Their expertise in process management allowed them to assist in critical services, such as processing unemployment claims, showcasing their capability to adapt and support businesses in times of need.

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United States›West Virginia›Wheeling›Global Contact Services LLC