Dave O.
12/19/2022
Ron did a fantastic job on are dishwasher. Knew what the problem was before he came and ordered the part to be here when he came. From Dave Oliverio with the glued Microwave
Factory Warranty Services
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1066 Harrison Ave
Elkins, WV 26241
Factory Warranty Services, established in 1998, is one of the largest factory authorized appliance service centers in the eastern United States, serving customers in Kentucky, Maryland, Ohio, Pennsylvania, and West Virginia. The company specializes in providing affordable and professional repair services for manufacturers, retailers, and individual customers alike.
Committed to exceptional service, Factory Warranty Services prioritizes quick responses, outstanding communication, and a high level of professionalism in every repair call. The company also emphasizes the importance of respecting customers' homes and properties throughout the service process.
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Reviews
1.541 reviewsR W.
10/20/2025
This company is supposed to do Lowes extended warranty repairs. It is October 20, 2025 and my dishwasher has been broken since August 29, 2025. They won't come and repair it. Their exact words...
Hopalong D.
5/22/2025
As many people have said it. I WISH I COULD GIVE NEGATIVE STARS. They do NOT answer their phone, neither the text messages, nor the other communication inquiries over their website. They say they...
A S.
11/19/2024
Factory Warranty Services was the contractor used by LG to repair my Front Load Washing Machine. They sent a message asking what the issue was, even though I had provided the information to LG....
Carol F.
7/19/2024
I would give 0 stars if I could. They don't answer the phone and don't return calls. The few times I did speak with them, the man was very rude and kept telling me the part had to come from the...
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