Kate S.
5/28/2011
Awesome bank! We got our mortgage through them & dealt with Kathy Kester. She was amazing to deal with & we will continue to do business here.
BB&T
Permanently closed
(7)
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29 Keyes Ferry Rd
Charles Town, WV 25414
Truist Financial Corporation, a result of the merger between BB&T and SunTrust banks, stands as a prominent financial services and banking provider in Charles Town, WV. Offering a diverse range of solutions encompassing personal and commercial banking, wealth management, insurance services, lending, and investment guidance, Truist caters to the financial needs of individuals, small businesses, and corporate clients alike. Their commitment to delivering comprehensive financial services is evident through the seamless integration of their extensive branch network and cutting-edge digital platform, ensuring customers benefit from convenience and dependability.
Emphasizing the importance of client relationships, Truist prioritizes sound financial decision-making and responsive assistance to enhance the overall customer experience and foster community stability. By blending a personalized approach with innovative solutions, Truist sets itself apart as a trusted partner for individuals and businesses seeking reliable financial services in Charles Town, WV.
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Reviews
2.57 reviews
Rosemarie S.
11/2/2020
Do NOT bank with these people! Horrible horrible HORRIBLE customer service. Deposited a cashier's check from Wells fargo- a better bank then BB&T and they put a 7 day hold on it! The cashier's...
Lauren L.
1/28/2020
I had a bad experience where a BBT bank staff member at this branch was critical, rude with a bad attitude instead of being cooperative with us. She continued to sink her claws into us with...
Julie F.
5/8/2019
I had seats in the 7th row to the Jonas brothers concert and they wouldn't let me purchase bc they thought it was someone else. So now I don't get to see joe jonas's beautiful face as close as I...
Robin W.
3/6/2012
I am in the process of moving my account to a different financial institution because BB&T management stopped caring about small depositors. (Not me - I maintained a mid-5-figure balance in my...
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