west elm

Frustrated with our experience(s) at West Elm lately. We were very happy to find one in downtown Portland. We are in the Vancouver Washington area and we really dislike going into Oregon because...

I have been a great customer of WE through the years--3 bedroom suites, 2 dining sets, 2 couches, 3 leather accent chairs, side tables, bedding, lamps, dishes, etc., etc. I will not shop at WE...

Do not buy from this place or William Sonoma or Pottery barn or any of their brands. The customer service is the same. You the same service as you would get from Craigslist. We were told that...

I tried ordering a matched set of bath and hand towels back in mid-September. The hand towels arrived okay, but the bath towels were placed on back order, with the delivery date repeatedly pushed...

Absolutely horrible experience. I ordered the Square Ribbed Bath Mat, which came delivered with a stain on it. No apology was offered upon returning it. I also ordered the Billy Cotton Simple...