Monika C.
5/24/2016
Well, clearly I visited after they changed the staffing! My family just moved here and I absolutely have to come brag about this store! The first person that helped me was the Store Manager, MJ....
Verizon
$$
Closed
(19)
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2661 Queensgate Dr
Richland, WA 99352
Victra is your local Verizon Authorized Retailer in Richland, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
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Reviews
2.019 reviews
David D.
10/31/2024
Terrible customer service. Not returning my phone because it's "scratched'". Check the pictures. Finally returned it, charged $50 restock and $40 setup fee for never once helping me with what...
Tracy J.
8/30/2025
was told I get a free phone all I had to do was pay an activation fee which I did at the same went ahead and buy an iPad and gone on Netflix since it was such a great deal later I get hit paying...
Ashley W.
3/8/2023
Terrible management customer service by Sandy. Would not even give me my options for returns for a product or help me figure out how to replace a product.
Neil S.
6/29/2020
On June 26, 2020, staff were doing 6-ft measurements for COVID-19 social distancing floor strips. While doing that, one staff member made a derogatory statement towards the other, "Quit being such...
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