shoutout to alan at verizon! very helpful and was able to fix my account because different verizon store had some complications completing my order! alan is the man! alan also applied credits to...
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You guys have horrible customer service, it took 2 hours to talk to an actual person & then they didn't help! I wanted to use 50 out of 580 loyalty points & they refused to do it. Even with all...
Went to the store to get assistance with my daughter's iPhone that stopped working. They had a sign on the door to come back after 2pm due to a lunch break. When I returned the front door was...
I would rather go to the dentist than deal with upgrading my phone. Kyle at the Broadway Verizon gave some of the best customer service I have seen since before COVID. He was running the store...
BEWARE SCAMS! I went in for a phone upgrade, and they told me they'd throw me some "freebies" and gave me a screen protector, a charging block, and a case (twice using the word "Freebies" about...






